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North Star Animal Hospital
210-342-7387

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North Star Animal Center
210-900-4005

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Critical Care & Urgent Care

Advanced Care When Your Pet Needs Immediate Attention

Critical Care & Urgent Care Services for Pets in San Antonio & North Central San Antonio, TX

When a pet is sick or injured, knowing where to turn can make all the difference. Critical care and urgent care provide timely medical attention for pets experiencing sudden illness, injury, or medical emergencies. 

Pets throughout San Antonio and North Central San Antonio, TX trust North Star Animal Hospital to provide knowledgeable and prompt evaluation and care during an emergency. 

Urgent & Critical Care 

Understanding the difference between urgent care and critical care can help pet parents make informed decisions during stressful situations.

  • Urgent care is intended for medical issues that require prompt attention but are not immediately life-threatening. These situations should be addressed as soon as possible to prevent complications or worsening symptoms.
  • Critical care is reserved for severe, life-threatening conditions that require intensive monitoring, advanced treatment, and immediate medical intervention. Pets receiving critical care often need continuous observation and rapid response to changes in their condition.

Both levels of care are essential. If you are unsure which level of care your pet needs, it is always best to seek guidance and call us as soon as possible. Acting early can help prevent complications and improve outcomes.

Signs Your Pet May Need Urgent Care

Urgent care may be appropriate if your pet is experiencing:

  • Vomiting or diarrhea that continues or worsens
  • Limping or sudden mobility changes
  • Minor wounds, cuts, or swelling
  • Ear infections or painful skin issues
  • Eye irritation or injury
  • Urinary discomfort or straining
  • Sudden changes in appetite or behavior

These conditions may not be immediately life-threatening, but they should be evaluated promptly to prevent escalation.

Signs That Your Pet Needs Emergency Care

Emergency or critical care is recommended if your pet is experiencing:

  • Difficulty breathing or labored breathing
  • Collapse, weakness, or inability to stand
  • Seizures or repeated seizure activity
  • Severe trauma, such as being hit by a car
  • Heatstroke
  • Uncontrolled bleeding
  • Suspected toxin or foreign body ingestion
  • Severe allergic reactions, including facial swelling or hives
  • Signs of extreme pain or distress

These situations could be life-threatening and require immediate medical attention. Pets requiring critical care often need advanced diagnostics, intensive monitoring, and ongoing medical support to stabilize their condition.

When in Doubt, Seek Care

Pets cannot tell us when something is wrong, and conditions can worsen quickly. If your pet’s symptoms are severe, sudden, or concerning, seeking immediate care is the safest choice. Early evaluation helps ensure pets receive the appropriate level of care as quickly as possible.

If you are unsure whether your pet needs urgent or emergency care, contact us for guidance on the next best step.

What Pet Parents Can Expect During Evaluation

When a pet arrives for urgent or critical care, a prompt assessment helps determine the severity of the condition and the level of care needed. Diagnostic testing, monitoring, and treatment recommendations are based on the pet’s symptoms and stability.

Clear communication helps families understand findings, recommended next steps, and treatment options. When needed, ongoing monitoring and supportive care help manage complex or rapidly changing conditions.

Experience Matters During Emergencies

When pets need urgent or critical care, experience and teamwork are essential. A knowledgeable veterinary team works together to assess, monitor, and treat pets during high-stress situations. From rapid decision-making to careful monitoring, coordinated care helps support the best possible outcomes.

Experience across a range of medical and emergency situations allows the team to respond quickly and appropriately when time matters most.

Critical Care & Urgent Care in San Antonio & North Central San Antonio, TX

Urgent and critical care provide essential medical support when pets need immediate attention. Whether addressing a sudden illness or stabilizing a life-threatening condition, timely care helps protect your pet’s health and well-being.

If your pet is experiencing sudden illness or injury, contact us to discuss urgent or critical care options and determine the next best step for your pet.

North Star Animal Hospital

We’re committed to helping you and your pets any way we can.


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Monday – Friday: 8am to 6pm
Saturday: 9am to 3pm
Sunday: Closed


Looking for our Animal Center?

Boarding, daycare, grooming, and rehabilitation services are offered through North Star Animal Center.


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7070 San Pedro Avenue
San Antonio, TX 78216

Also serving North Central San Antonio, TX and surrounding areas.

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By Appointment
Please call to schedule drop-off and pick-up times.