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Factors to Consider When Choosing a Kennel

July 15, 2024

Do you travel extensively? Or do you only leave town occasionally? Either way, it’s a good idea to develop a strong relationship with a reputable kennel. Not only will Fido find it easier to board if he is familiar with his temporary home, but you will as well! Of course, you do not want to entrust just anyone with your pet’s care and well-being. You want a great kennel that you can return to time and time again, a place that gives you peace of mind and confidence that your pet is secure, sound, and properly cared for. Read on for tips from a local San Antonio, TX veterinarian on selecting your pet’s home away from home.

Reputation

Just as part of your due diligence, look for reviews about the kennel you’re considering. One or two negative reviews among many positive ones may not be a dealbreaker, as they could indicate a difficult or demanding customer. You want to find a place where the vast majority of feedback is good.

You can also ask friends, coworkers, neighbors, and family members to recommend a reputable kennel.

Staff Qualifications

One thing you should ask about is the kennel staff’s qualifications and experience. While it may be appropriate to delegate some simple chores, such as cleaning, more experienced employees should always be present, especially in spots where pups can play together.

When looking for a kennel, hygiene should be a top priority. A messy kennel indicates that the personnel is not committed to keeping facilities clean and sanitary, which speaks volumes about their overall quality standards. That is not to imply you should expect it to be completely immaculate. However, it should normally appear clean and well-kept, with little odor.

We recommend asking how often kennels are cleaned and sanitized.

Feeding/Packaging Standards

Kennels have different policies about what you can bring. However, most should permit certain toys or comfort items. They should also be clear about food requirements. 

Exercise Opportunities

Many kennels provide additional walks, cuddle sessions, or playtime as an add-on. However, your dog should be walked at least twice a day as part of the basic package. If Fido has his own tiny run, once per day might be enough. Find out what is included with the basic price, as well as what extras and options are offered. 

Privacy Options

While some pets are very social and like spending time with their friends, others are apprehensive and would feel uncomfortable with too many roommates and neighbors. Pets should always have their own sleeping spaces. Dogs and cats should also be housed separately. The kitties shouldn’t be able to hear too much barking, either.

Kennel Setup

A boarding kennel space should be substantially larger than a typical crate, such as one may see at a veterinary office or groomer. Your pet should be able to sit, stand, stretch, stroll, and turn around without being constrained by the kennel walls or roof.

Kennel Safety protocols

You should also consider the kennel’s safety and security. You’ll want to choose a location that includes safety elements. Some options include things like high walls, double gates, and security cameras. Basically, it should be set up in a way that ensures that pets cannot escape.

Staff

Pets require a significant amount of attention and care. Making sure the kennel has a reasonable guest-to-staff ratio is also important.

Air Quality

A good kennel will have a decent ventilation system. This not only reduces foul odors and keeps the air fresh, but it also lowers the chance of germ transmission.

Climate Control Options

Climate control is another important feature to look for. Even if you live in a relatively constant climate, you must ensure that your pet is protected from heat and cold. Here in Texas, heat is usually the issue. Air conditioning is a definite must! 

Standards/Policies

Good kennels also have certain restrictions for the pets they accept. For example, many would not accept puppies or kittens that have not finished their first round of vaccinations. They’ll also be picky about their customers, and they may evaluate each pet before booking them to ensure that they only allow nice, well-behaved guests inside their facility. That is critical for the safety of both the kennel staff and the other pets.

Veterinary Clinic Association

While we hope none of you will have to deal with your pet having an emergency in a kennel, it is vital to know that if something happens, your pet will receive rapid attention. Inquire if the kennel has a veterinarian on staff or if they work closely with a certain clinic.

Of course, this is one benefit of boarding with your vet. They’ll already be familiar with your pet, and have his most recent records on hand!

Available Perks and Upgrades

Kennels all work a little differently. Many are becoming more like luxury hotels or spas for their furry guests. Inquire about the extras you can get for your four-legged companion! These may include extra cuddles, food, catnip, playing, or walks.

Specific Documentation/Vaccination Requirements

Avoid any kennel that does not require confirmation of your pet’s recent vaccinations. You would expect Fido to be up to date on not only his core vaccines, but also a few non-core ones, such as Bordetella and Parvo. They may also require information or documents regarding your pet’s medical history. (Note: If you board with your vet, they will have this info already.) 

Kennel Setup

Many boarding kennels allow both dogs and cats. However, Fido and Fluffy should never be kept so close together. Being in a room with a lot of dogs can be quite distressing for kitties! 

Cats should have their own space. This should be kept isolated from the dogs so that the cats don’t see (or, ideally, hear) their canine neighbors.

Booking Procedures

Booking policies will vary because each kennel operates differently. However, you should ensure that the kennel has appropriate cancellation and extended stay policies. Go over any documents thoroughly.

General Kennel Atmosphere

You can also obtain a good impression of a kennel by observing how the personnel and pets interact. If every employee appears to be anxious and dissatisfied, that’s not a good indicator. And, while some of the pets may be less than delighted to be away from home, they should be comfortable and well-cared for.

This also pertains to phone etiquette and the way you are treated on the phone.

Tours

You should be able to see where your pet will be housed. A complete inspection does not have to take long, but knowing what you’re looking for and what to avoid will help you limit down your options and guarantee that you’re choosing the greatest setting for your furry bestie.

Conclusion: When looking for a kennel for your pet, you should consider numerous aspects of the facility, including design, protocols, and procedures. Ask about things like immunization requirements, safety features, cleaning schedules, veterinarian access, ventilation, temperature control, and booking procedures. Book A Stay At Our San Antonio, TX Kennel

Are you seeking a fantastic place away from home for your pet friend? Please feel free to contact us here at your San Antonio, TX pet boarding facility.

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North Star Animal Hospital